Contact Us
We're ready to help plan your British adventure
Get in Touch
Whether you have a specific enquiry about our services or simply want guidance on exploring the United Kingdom, our team is here to assist. We aim to respond to all enquiries within one working day.
Office Address
Logic-pebble47 Kensington High Street
London, W8 5ED
United Kingdom
For service enquiries, please use the form on our Services page for a faster response.
Office Hours
- Monday - Friday09:00 - 18:00
- Saturday10:00 - 16:00
- SundayClosed
Hours shown in GMT/BST as applicable.
Response Times
We typically respond to email enquiries within 24 hours during business days. During peak season (May-September), responses may take up to 48 hours.
Planning a Trip?
For specific service requests, our dedicated booking form provides the fastest route to assistance.
Service Enquiry FormRegional Expertise
Our team includes specialists across all regions of the United Kingdom:
- England (all regions)
- Scotland (Highlands, Lowlands, Islands)
- Wales (North and South)
- Northern Ireland
Before You Write
Having these details ready helps us respond more effectively:
- Approximate travel dates
- Number of travellers
- Areas or themes of interest
- Any accessibility requirements
Visit Our Office
Located in the heart of Kensington, our office is easily accessible via High Street Kensington tube station (District and Circle lines).
Meetings by appointment only. Please email in advance to schedule a visit.
Additional Support
Existing Booking
If you have already booked a service and need to make changes or have questions, please include your booking reference number in your email.
Press and Media
For press enquiries, partnership proposals, or media requests, please contact us via email with details of your publication or organisation.
Guide Applications
Experienced travel professionals interested in joining our team may send their credentials and a brief introduction for consideration.