Privacy Policy

Introduction

Logic-pebble ("we", "our", "us") is committed to protecting the privacy of individuals who visit our website and use our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

We operate in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. By using our website, you consent to the data practices described in this policy.

Information We Collect

Information You Provide

We collect information you voluntarily provide when you:

• Submit an enquiry through our contact or service request forms
• Subscribe to our communications
• Book or purchase our services
• Correspond with us via email

This information may include your name, email address, travel preferences, accessibility requirements, and any other details you choose to share.

Information Collected Automatically

When you access our website, we may automatically collect certain information including:

• Device and browser type
• IP address
• Pages visited and time spent on pages
• Referring website or source
• Date and time of visit

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and provide requested services
• To process bookings and deliver travel guidance
• To communicate with you about your bookings or questions
• To improve our website and services
• To send relevant information about our services, where you have consented
• To comply with legal obligations

Legal Basis for Processing

We process your personal data under the following legal bases:

• Contract performance: Processing necessary to fulfil our service agreements with you
• Legitimate interests: Processing for business purposes that do not override your rights
• Consent: Where you have provided explicit consent for specific processing
• Legal obligation: Processing required by applicable law

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service providers: Third parties who assist in delivering our services, bound by confidentiality agreements
• Legal requirements: When disclosure is required by law or to protect our rights
• Business transfers: In connection with any merger, sale, or transfer of assets

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. Enquiry data is typically retained for three years unless you request earlier deletion.

Your Rights

Under UK data protection law, you have rights including:

• Access: The right to request copies of your personal data
• Rectification: The right to request correction of inaccurate data
• Erasure: The right to request deletion of your data in certain circumstances
• Restriction: The right to request restriction of processing
• Portability: The right to receive your data in a structured format
• Objection: The right to object to certain processing activities

To exercise these rights, please contact us using the details provided below.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

International Transfers

Your information is primarily processed within the United Kingdom. If any transfer outside the UK is necessary, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements.

Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be indicated by an updated revision date, and the updated version will be effective as soon as it is accessible. We encourage you to review this policy regularly.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

Logic-pebble
47 Kensington High Street
London, W8 5ED
United Kingdom

Email: [email protected]

Supervisory Authority

You have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated. The ICO can be contacted at ico.org.uk.